CloseOut is designed to be an intuitive and simple, yet powerful tool for documenting fieldwork and executing real-time quality control and validation through a fully connected, cloud-based workflow.
Once project parameters are defined — including schedules, task assignments, and quality criteria — the end-to-end process unfolds through the following key steps:
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Real-Time Task Notifications
Field workers are automatically notified about their assigned tasks based on predefined schedules and personnel mapping. These notifications arrive via the CloseOut mobile application and prompt timely engagement with fieldwork responsibilities. -
Comprehensive Task Information
Each notification includes all necessary details for efficient task execution and documentation, such as:
→ Work site name
→ Geolocation coordinates
→ Scheduled date and time
→ Assigned workflow steps and related instructions -
On-Site Documentation with Quality Context
Once the task is completed, field technicians use the CloseOut mobile app to document the performed work. This includes uploading photos, entering notes, and following predefined Quality Control Positions (QCPs) aligned with the site’s workflow. This ensures that the documentation directly corresponds with the expected quality criteria. -
Real-Time Visibility for Quality Control
As field data is submitted, quality auditors using the CloseOut web or mobile interface receive instant access to the documentation. Submissions are structured for rapid review and flagged by position, site, and task type. -
Automated or Manual Validation
Every submitted position goes through a validation process, which can occur in two ways:
→ Automated: The activated AI model evaluates the documentation based on trained criteria, flagging inconsistencies or approving clean submissions.
→ Manual: The back-office team conducts human-in-the-loop (HITL) validation, reviewing every detail and optionally adding contextual instructions or comments. -
Resolution Feedback to Field Teams
The outcome of each validation — whether Accepted, Rejected, or Needs Correction — is communicated back to field technicians through the app. If rework is required, instructions are included, enabling immediate corrective action in the field.
This detailed feedback loop ensures that project teams maintain high-quality standards, reduce costly rework, and accelerate the overall closeout timeline — all while generating fully traceable documentation for compliance and reporting.
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