CloseOut Knowledge Base

Offline mode

Published August 10th, 2022 by Relja Lazarević

In the situation where the user is working without an internet connection, several options that will allow you to continue with work in the field are still available. At any point, a user can see the site for which he is scheduled that particular day, he can see the instructions for each position and example images, and he/she can upload the images

Filtering by placeholder categories

Published June 28th, 2022 by Relja Lazarević

Open the CloseOut app on your mobile device. Navigate to the site where you you would like to filter the placeholders by category Click on the filter icon Click on the arrow in order to choose the desired category Check the desired placeholder category and click OK In order to see which placeholder category is set, click on the blue Category icon in

Filtering by placeholder categories

Published July 7th, 2022 by Relja Lazarević

Open the CloseOut app on your mobile device. On a Control Panel navigate to the site where you you would like to filter the placeholders by category Click on the filter icon Click on the arrow in order to choose the desired category Check the desired placeholder category and click OK In order to see which placeholder category is set, click on the bl

How to enable notifications?

Published July 22nd, 2022 by Relja Lazarević

To receive notifications about your work, make sure you enabled notifications in the app and on your mobile device. Log into the CloseOut app on your mobile device. On the Settings page choose notification settings and select the one you would like to modify:

How to assign users or groups of users to Projects / Sites?

Published January 17th, 2023 by Relja Lazarević

Log into CloseOut web app. Go to the Security section and navigate to Projects / Sites. In the left panel, click on the project that you want to add users to. Please bear in mind that only projects that are assigned to your company will be listed here. Search/ filter option can help you find the project you need. In the middle panel, the list of u

Groups

Published December 29th, 2022 by Relja Lazarević

With the CloseOut app, you can make your workflow faster by creating groups of users. This feature allows you to easily add a whole group of users to a project with just one click, saving you valuable time and effort. To add new groups: Log into CloseOut web app. Go to the Security section and navigate to Groups. In the right panel, click blue plus

Mobile app overview

Published November 30th, 2021 by Relja Lazarević

The CloseOut mobile app is primarily intended for field technician users, who can use the mobile app to take photos at sites and upload them for validation. The CloseOut app is available both for Android and iOS devices at Google Play and App Store. When you log into the CloseOut app, you have access to the following sections (from top to bottom): U

How to check if you are scheduled to work on a site?

Published July 1st, 2022 by Relja Lazarević

In the CloseOut app, select Scheduling to see if you have any work assigned to you. You can see the sites assigned to you in the Scheduling screen and organize the view by day, week, or month. As a team leader of the scheduled site, you have the ability to set, replace and clear a job type by clicking on the briefcase icon. As a member, you only hav

How to export the CloseOut package

Published August 23rd, 2022 by Relja Lazarević

1. In the Control Panel, select your project, and after that, select the Site for which you want to export CloseOut documentation. 2. Click on the Export button available on top of the folder structure: Before you choose the export file type, you can filter out which positions will be included. You can pick between complete, incomplete, or all

Contact Us

Relja Lazarević